FAQ
If you can't find an answer to your question here, please email 11modernmuses@gmail.com and we'll get back to you within 24 hours.
your questions answered
Great idea! Contact us so we can talk about a potential collaboration!
Our customer care service is here for you :) We’re based in Greece and available:
- via email: 11modernmuses@gmail.com
- via our contact form
- via social media @11modernmuses
- via phone +30 2610 42 55 30
We will answer you right away (unless we’re sleeping).
From now on, we can create custom artprints collections. Please contact us via email (11modernmuses@gmail.com) to learn more about the options available and tell us about your project.
All the infos you need about the delivery are sent to you via email.
The orders are dispatched from our Greek artshop in the next 1-5 days. No orders are dispatched on weekends or Bank Holidays. For European orders it may take 7 to 10 business days. This is in addition to the shipping time.
Check also Shipping & Delivery
In case the carrier does not succeed in delivering the item to you because you weren't at home, please try reaching the carrier via email and/or telephone. If this is not solving the problem please contact us at 11modernmuses@gmail.com and we’ll help you. If the carrier eventually ships the item back to us, and you still want it, you'll have to pay for the shipping costs. Otherwise we'll refund the full amount without the original shipment costs.
You may pay using your Credit card or your Paypal account. For the Greek citizens the bank transfer (only National Bank of Greece Account) and Iris is also a payment options.
Yes! Next to regular shipping we also offer the possibility to pick up your order at our experience artshop & design studio based in Patras. If you want to do so you can select "pick up at our Artshop" at checkout. When you select this option we will email you the time options for your pick up.
